If you forgot your account password for vivostore.me, you can reset it independently.
Navigate to the login page and click the Forgot Password button. Enter the registered email address bound to your vivo store account, then submit the request. You will receive an email containing a verification code in your registered inbox.
If you cannot find the message, please check your spam/junk mail folder. Copy and input the verification code to complete identity verification. After verification passes, you will be allowed to create and save your new login password.
Once your new password is set, you can log into your vivo store account using this new password. If you still encounter issues receiving emails or finishing password reset, please reach out to our customer‑support team for further assistance.
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