The vivo account you log in to on your vivo mobile phone is independent from the account for the vivostore.me Saudi online shopping site.
These two sets of accounts are not interoperable and maintain separate login credentials, including usernames, passwords and account‑related data.
You cannot use your mobile‑phone‑based vivo account to sign‑in to the Saudi vivo online store. If you want to shop on vivostore.me, you will need to register a dedicated new account for this shopping website.
Should you encounter registration troubles or have confusion over account differences, please reach out to our customer‑support team for further guidance.
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