Unfortunately, our system does not support adding extra products to an order once it has been submitted and confirmed.
Your available options depend on the current shipping status of your order.
If your order has not yet been shipped:
You may cancel your existing order via the My Orders page in your vivo ID account. After cancellation, create a brand‑new combined order and include all the items you originally wanted plus the missing product.
If your order has already been paid for and shipped out:
Modifying the existing order is no longer possible. You will need to place a separate new order for the item you forgot to purchase.
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